Eric CiampoliAug 9, 20231 min#14. Top management commitment and actionPut everybody in the company to work to accomplish the transformation. The transformation is everybody’s job. Put everybody in the...
Eric CiampoliAug 9, 20231 min#13. Encourage educationInstitute a vigorous program of education and self-improvement. Institute a vigorous program of education and encourage self-improvement...
Eric CiampoliAug 9, 20231 min#12. Permit pride of workmanshipRemove barriers that rob workers and people in management of their right to having pride in their work. This means, for example,...
Eric CiampoliAug 9, 20231 min#11. Eliminate arbitrary numerical targetsEliminate work standards that prescribe quotas for the work force and numerical goals for people in management. The responsibility of...